Return & Refund Policy

Thank you for shopping with Fatima Palace.

We want you to be satisfied with your purchase.

Returns

Products may be returned within 7 days after delivery if:

• The wrong item was delivered.
• The product arrived damaged.
• The item has a manufacturing defect.

Non-Returnable Items

We cannot accept returns for:

• Used products
• Products damaged after delivery
• Items without original packaging

Refunds

After inspection and approval, eligible refunds will be processed or a replacement product will be provided.

For assistance, please contact:

📞 +231 77 277 7932

📧 fatimapalace.store@gmail.com