Refund policy
Return & Refund Policy
Thank you for shopping with Fatima Palace.
We want you to be satisfied with your purchase.
Returns
Products may be returned within 7 days after delivery if:
- The wrong item was delivered.
- The product arrived damaged.
- The item has a manufacturing defect.
Non-Returnable Items
We cannot accept returns for:
- Used products
- Products damaged after delivery
- Items without original packaging
Refunds
After inspection and approval, eligible refunds will be processed or a replacement product will be provided.
For assistance, please contact:
📞 +231 77 277 7932